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Can I ask for a return, exchange or refund?Due to limited amount of each product all sales are final. If we make a mistake with the order we will always take full responsibility and work to create a solution. If anything hit us up on instagram and we will make sure to provide the solution you will be 100% happy with 😎🤝
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Are the minifigures/ BrickHeadz/ other building blocks original LEGO?No. All minifigures as well as any other parts you'll find here are custom made 100% compatible with the original ones but neither LEGO is not the producent nor we use any original parts in the minifigs. Tho bet you won't be dissapointed 😎
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Can we collab with you?Yes, we are still very small just developing brand so all we can offer is to make you clothes in exchange of promo or any other services you feel like providing.
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What does the GIFT WRAPS consist of?BIG WRAP (for clothes only, by default it always comes with commision orders) Custom made sturdy black box. Depending on what anime/characters/overall theme is the piece you got I make 1 of 1 version of the packaging for it. When buying this option you can add a note if there is a specific design from anime you want to be included on the box. You can also include the gift message that's gonna be handwritten inside the box. Bc of it's size it makes the whole shipping more expensive so it's included in price. SMALL WRAP (for small accessories only, it is: minifigures, keychains, patches, lighter cases) Smaller version of the box used for clothes, has a IRRITATED logo on top. You can also leave a gift message here, the ordered items comes packed in manga pages.
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Where do you ship to?We ship to every country with only exceptions of Russia, and Palestine. We ship with either Ups, FedEx or postal delivery.
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Do you offer FREE SHIPPING?Yes, we offer free postal shipping for accessories when orders is at least 70$ and for clothes if order is at least 160$.
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When will my package arrive?UPS or FedEx: no longer that 1 week. Usually 2 - 5 working days. Postal delivery : 3 - 30 working days depending on the country of destination. We ship from Poland and for reference package from PL to USA takes abt 2 -4 weeks, abt 5 days to France. We are not responsible for the delays and take into consideration they might happen too. Remeber that if the product you purchased was a preorder add the given time to the shipping time. For example: you bought smth with 2 week preorder time and you live in Canada. Preorder is 2 weeks and postal shipping to Canada will take abt 3 weeks so you can assume the order will be there in abt 5 weeks.
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Can I track my order?If you choose postal shipping: I will send you the tracking link once I will insert package's details into the system. You can track it from here until the package will arrive to your country, after it arrives you can take the given racking number and use it in your postal shipping provider's app ( for example if you are form US you will use USPS, if from Germany then Deutsche Post, La Poste for France etc) For courier as soon as your order has been dispatched you will receive an email confirmation of your shipping details with tracking number. (UPS or FedEx)
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Do I need to pay duties and taxes?No. After purchase there will be no additional costs. We are taking care of everything so after purchase all you have to do is to wait for courier or postman to come deliver the package to you.
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Can I update the shipping address on my order?If your shipping address is insufficient or incorrect, please contact us on instagram with the correct address immediately. We cannot guarantee we are able to update your shipping address and are not responsible for insufficient shipping addresses provided. If your package is unable to be delivered, it will likely be returned to us. If you are from EU: Once we will get the package back we will contact you abt paying for it's reshipping and giving us the correct address. If you are from outise EU: We won't be able to get your package back without paying for custom duties for the package's return which is abt 12$. After this let us know your correct address and pay for reshipping.
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Postal DeliveryWhen choosing this option please keep in mind that the moment order is dispatched, we loose the control over it. We do not take responsibility for possible delays and if the package won't be delivered because you missed it or used the wrong or insufficient address we will contact you to pay for the reshipping.
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I didn't claim the package from post office, what do I do?If you didn't claim the package on time it will sooner or later be returned to us. If that will happen we will contact you about it along with the info abt reshippment cost. If you are from EU: Once we will get the package back we will contact you abt paying for it's reshipping and giving us the correct address. If you are from outise EU: The package won't be delivered back to us without paying for custom duties for it's return which is abt 12$. We will contact you abt it first.
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Will you make more of the same design?As for right now we only make 1 of 1. Repeating the projects kills the creative freedom and it's just straight up boring to do the same project all over again. It also feels great to know that you are the only person in the world that have this particular piece of clothing so we want to keep providing our 1 of 1 for you.
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How do I wash the clothes?All of our clothes could be washed with like regular ones. That means: Jeans/hoodies/jumpers/ T-shirts: washing machine at 40°C. Coats/backpacks/leather jackets: handwashing/dry cleaning. Follow the instructions on tags. How to wash in washing machine: remove any metal elements beforehand turn the garment inside out recommended washing temperature is 40°C (104°F) For finish we always go with acrylics or screenprint so there is no worries abt fading, washing off etc. If there will be any specific instructions regarding the washing you will find them on the garment's page.
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Why designs on our clothes won't fade?Our designs are finished with either acrylic fabric paint or screenprinting. That means no matter what temperature you wash them in, they will never wash out. Using paint to fill up the designs and adding shadows later takes couple times more time than if to do it all with fabric markers but our projects are investements that's why we do everything to provide 1st class durability.
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How should I read measurements?Every piece's default measurements are given in inch so you will came across measurements that may look like this: 34 x 32 The first number (34) is the waist size and the second one (32) is inseam length. To check those measurements in cm look at the chart on your left and you'll get something like this: Waist 34" = 86 cm Inseam 32" = 81 cm Keep in mind: waist size is measured in circuit (doubled size) thigh, knee and leg opening are not measured in circuit (singular size) total length is measured from the top of waist to the leg opening
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What materials/techniques are used for projects?Sewing: (upcycled materials only) mostly heavy weight denim and all good quality fabrics we will find at thrift stores, leather Painting: acrylic fabric paints, fabric medium, leather paints, fabric markers (for outlines) Other designs: heat press, heat press sheets, screenprinting, crocheting, hand stitching, studs, safety pins, chains, belts
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